I like that haku is relatively easy to use once it has been set up. I like all the abilities of the event setup, especially the ability to customize nearly every aspect of registration. The facility to set up add-ons and membership discounted pricing, and the ease of communicating with those registered for an event, are all impressive. The online registration process is convenient, and tracking registrations is straightforward. I appreciate how seamlessly members can log into their haku account, with event registration recognizing individuals connected to their memberships. The customizable form, from waivers to tailored questions for different groups using logic, is a key feature, allowing us to use one registration setup instead of multiple for various groups. Additionally, the assistance from our customer experience manager, Suzanne, made the initial setup fairly easy.

Suzanne is wonderful to work with and lots of great insights and updates to help our event grow

I like how each participant in our community is seen as a participant, not just an email address. We can see what events they participate in, how they refer people, and better understand our community. I also appreciate being able to text participants with race day info.